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What to know

Before Your Visit

Where We Are Located:

2121 S. Mill Ave, Ste. 101
Tempe, AZ 85282

Welcome Visitors!

We are conveniently located on S. Mill Ave. inside of Face The World MedSpa, situated on the corner of S. Mill Ave. and E. El Parque Dr.

When you arrive, please park behind the building with the attached carport. There is plenty of opening parking in the uncovered lot. The front entrance is located on E. El Parque Dr. You will enter Face The World MedSpa front lobby area and check in with one of our team members. We’re excited to welcome you to our establishment and look forward to providing you with an exceptional experience.

Prepare Before Your Visit:

ATTENTION NEW CLIENTS: PLEASE COMPLETE OUR PRE-TREATMENT FORM AT THE BOTTOM OF THIS SCREEN BEFORE BOOKING YOUR CONSULTATION.

For an opulent spa experience, we recommend arriving in comfortable & breathable attire and ensuring you are adequately hydrated.

ALL FACIALS &  TREATMENTS:

To enhance your spa experience, we kindly request that you arrive with clean skin and without any makeup or heavy facial products to optimize the treatment’s effectiveness. Please contact us in advance to discuss any medications you are currently taking, recent prolonged sun exposure, or facial treatments within the last 7 days.

NOTE: Attention Clients with Eyelash Extensions:

Prior to your Facial treatment, please note that steam may affect the adhesive bond of your eyelash extensions and may be excluded during your service to protect the longevity of your lash extension. We recommend consulting with your lash technician before proceeding with the treatment.

While precautions will be taken to minimize contact with the lashes, we cannot guarantee the integrity of your extensions following the steam session. Your safety and satisfaction are our top priorities, and we appreciate your understanding and cooperation in this matter.

Additionally, be prepared to share details of your current skincare routine with your aesthetic provider.

CHEMICAL PEELS:

  • Please arrive at your appointment with completely clean skin, free of lotions, oils, creams, and makeup.
  • Abstain from caffeine on treatment day.
  • Wear your hair pulled back.
  • Avoid other treatments 7 days prior to chemical peel (basic facials are OK).
  • Discontinue retinol 3  to 5 fdays days prior to chemical peel.

MICROCHANNELING, MICRONEEDLING, MICRODERMABRASION:

  • Please arrive at your appointment with completely clean skin, free of lotions, oils, creams, and makeup.
  • Abstain from caffeine on treatment day.
  • Avoid alcohol and smoking 2 to 4 days leading up to your appointment.
  • Wear your hair pulled back.
  • No other treatments (including botox & fillers) 7 to 10 days prior to treatment (basic facials are OK).

LASER SKIN TIGHTENING:

  • Please arrive at your appointment with completely clean skin, without lotions, oils, creams, makeup or fragrances of any kind on the treatment area to ensure optimal results.
  • If there is excessive hair in the treatment area, we recommend shaving the area prior to treatment.
  • Avoid sun exposure to the treatment area, and do not use UV tanning beds at all for two weeks before treatment. Remember to use a broad-spectrum sunblock with an SPF of 30 or above on a daily basis (rain or shine).
  • Please discontinue the use of any topical products that may cause photosensitivity (such as hydroxy acids, salicylic acid, retinols, and benzoyl peroxide), as well as any exfoliating agents, retinoids, or topical prescriptions, at least 1 to 2 weeks before your treatment. These products can sensitize the skin and increase the risk of irritation or adverse reactions. Instead, use a gentle, non-exfoliating cleanser.
  • If you are taking any new or different medications, including antibiotics, contact our office prior to your appointment.
  • Do not have BOTOX® injections, dermal filler injections, microneedling, microchanneling, chemical peels or microdermabrasion in the treatment area for at least 14 days before laser skin tightening

LASER SKIN RESURFACING:

  • Please arrive at your appointment with completely clean skin, without lotions, oils, creams, makeup or fragrances of any kind on the treatment area to ensure optimal results.
  • Refrain from prolonged sun exposure, tanning beds, and sunless tanning products for at least 2 weeks before your appointment. Sun-damaged skin can increase the risk of complications during the resurfacing process.
  • Please discontinue the use of any topical products that cause photosensitivity (e.g. hydroxy acids, salicylic acid, retinols, and benzoyl peroxide) or any exfoliating agents, retinoids, or topical prescriptions at least 1 to 2 weeks before your treatment. These products can sensitize the skin and increase the risk of irritation or adverse reactions. Use a gentle non-exfoliating cleanser.
  • Refrain from starting new skin products in the week before your session.
  • Avoid deep facial peel procedures for 4 weeks before treatment (for example, strong & medical grade chemical peels or dermabrasion).
  • Do not have BOTOX® injections, dermal filler injections, microneedling, microchanneling, chemical peels or microdermabrasion in the treatment area for at least 14 days before laser skin resurfacing.
  • Avoid alcohol and smoking 1 to 2 weeks leading up to your appointment as both of these can cause inflammation in the skin. Alcohol can also act as a blood thinner.
  • Inform your aesthetic provider about any recent facial treatments, skincare products you’re currently using, and any medical conditions or medications you’re taking. This information helps us tailor the treatment to your specific needs and ensure your safety.
  • Maintain good hydration by drinking plenty of water in the days leading up to your appointment.

    LASER HAIR REMOVAL:

    • Shave treatment area 24 hours before your appointment.
    • Arrive with clean skin, free of any oils, creams, or lotions on the treatment area.
    • Avoid photosensitive topicals (retinol, salicylic acid, benzoyl peroxide).
    • Refrain from Botox, fillers, microneedling, microchanneling, or chemical peels in treatment area for 2 weeks prior to appointment.

    WAXING:

    • Arrive with clean skin, free of any deodorants, makeup, oils, creams, or lotions on the treatment area.
    • Ensure that your hair is at least 1/4 inch long (about the length of a grain of rice) before your appointment. Hair that is too short may not adhere well to the wax, resulting in incomplete removal.
    • Gentle exfoliation a day or 2 before your waxing appointment can help remove dead skin cells and prevent ingrown hairs.
    • Keep your skin well-hydrated leading up to your appointment. Moisturized skin is less prone to irritation and allows for smoother waxing results.
    • Avoid prolonged sun exposure, hot showers and refrain from tanning at least 24-48 hours before your waxing session.
    • If you’re concerned about discomfort during waxing, you can take an over-the-counter pain reliever 30 minutes prior to your appointment. However, avoid using numbing creams, as they can affect the effectiveness of the wax.

    BODY CONTOURING:

    • Arrive with clean skin, free of any oils, creams, or lotions on the treatment area.
    • Drink plenty of water in the days leading up to your treatment.
    • Avoid sun exposure 1 week prior to treatment to avoid adverse reactions.
    • Avoid Blood-Thinning medications (aspirin/ibuprofen) 1 week prior to treatment.
    • Avoid applying topical products (lotions, creams, oils) on the day of your visit.
    • Wear comfortable/loose clothing on the day of your visit.
    • Communicate any concerns in the treatment area (rashes, sores, discomfort).
    • Be prepared to increase water intake and exercise for a minimum of 20 minutes immediately after treatment to help eliminate fat.
    • Wearing a waist trainer immediately after treatment is recommended.

    NUTRITION & WEIGHT LOSS

    For clients interested in a nutrition and/or weight loss plan, please be prepared to discuss your current diet and lifestyle, medical and medication history, and goals for a tailored experience and customized plan.

    Following these pre-care instructions will help us achieve the best possible results and ensure a pleasant experience during your visit. If you have any questions or need further clarification, please don’t hesitate to contact us. We look forward to welcoming you to our medspa!

    Upon Your Arrival:

    For our valued clients planning their first visit or those who haven’t received our services in over three months, we kindly request scheduling a 30-minute in-person consultation beforehand. During this session, we’ll conduct a comprehensive skin analysis and facial mapping to design a personalized treatment plan that addresses your unique skincare needs and concerns.

    This consultation allows our skincare expert to precisely target the results you desire, ensuring you receive the most effective and tailored treatment during your visit.

    To enhance your spa experience, we kindly request that all guests arrive 15-20 minutes before their scheduled appointment. This allows ample time to complete necessary paperwork and ensures a smooth start to your relaxation journey.

    When you arrive, simply check in with a team member in the front lobby. Your aesthetic provider may be with another client. Find a comfortable seat, and your provider will be with you shortly to assist and guide you through the next steps.

    RUNNING FASHIONABLY LATE?

    Life happens, and we understand. If you find yourself running behind, please contact your aesthetic provider at your earliest convenience to check if we can still accommodate you. Late arrivals are subject to our cancellation policy, so it’s always best to contact your specialist directly. You can reach them via their dedicated numbers:

    Mrs. Latrice: (512) 229-8099

    NOTE: If you happen to reach voicemail, leave a detailed message, and rest assured, someone will return your call promptly. You may also send a text message for an immediate response. We value your time, and our goal is to ensure you have a seamlessly delightful spa experience.

     

     

    First-Time Client Pre-Treatment Form (for first-time clients only) *Please note: This form is separate from the consultation and client intake forms and must be completed by first-time clients only.
    Please enable JavaScript in your browser to complete this form.
    Name
    Email
    Have you had any of the following (check all that apply)? If yes, to any, when was the last treatment?
    Please indicate any medical conditions
    Creams, peels, serums, retinol, steroids, acne medicine, exfoliants, scrubs, etc.
    Please check all that apply if recently or currently using:
    Have you had a reaction to any of the above? If so, please describe?
    Have you had a facial before? If so, last facial?
    Other concerns?
    What skin care products do you currently use consistently during your facial routine/regimen (check all that apply)?
    What type of skin do you think you have?
    Which do you prefer as a complimentary service during your treatment? (select one only)
    Which type of pressure do you prefer during a massage?
    How do you prefer the room temperature to be?
    During your treatment, are there any specific preferences or concerns you have?
    I agree with, understand and confirm:
    At WilKay Wellness, we are committed to protecting your privacy and ensuring the security of your personal information. We collect only the necessary data required for providing our services and do not share or sell your information to third parties. Any information you provide is securely stored and used solely for the purpose of fulfilling your requests and improving our services. By using our website, you consent to the collection and use of your information as described in this privacy policy statement.

    WilKay Wellness

    Empowering Your Beauty, Inside and Out.